Juno – How It Works For Riders And Drivers
With so many rideshare service opportunities available to you, it can be difficult to decide which is the best way to make some extra cash. Juno is an alternative to Lyft and Uber that markets itself as “a better ridesharing service.” But what is Juno really all about?
Below, we tell you all you need to know about Juno – how it works and how you can get started as a Juno driver.
This will help you make a more informed decision about whether or not this rideshare service might be the right fit as a profitable side gig.
What Is Juno?
Juno launched in New York City in 2016 and set itself apart from other rideshare companies as the “socially responsible way to ride.” Juno started with the idea that treating drivers better will ultimately result in better customer experiences.
Gett, which received $300 million in funding from Volkswagen in 2016, acquired Juno in 2017 for $200 million, but is still aiming to keep Juno a driver-friendly rideshare company.
By charging 60 to 65 percent lower commissions than Uber and Lyft, Juno helps rideshare drivers maximize their income. This not only makes for satisfied drivers, but riders can also feel better knowing more of their money is going to the person providing the service. Juno also offers various promotions and bonuses to its drivers, allowing them to earn even more money over time.
Additionally, the company is selective about who joins its team.
It only accepts former Uber and Lyft drivers with a rating of 4.7 or above.
This policy provides an overall better experience for riders, as customers can feel safe knowing their driver is professional and well-qualified.
Juno Customer & Driver Support
Juno also sets itself apart from other rideshare services in that it offers 24/7 support through phone, email, and text messaging. This 24/7 support service allows both drivers and riders to get the information they need when they need it or resolve any issues by talking to an actual person.
The Juno driver support number is 855-586-6872.
The Juno customer support number is 844-586-6872.
How Juno Works
Juno is currently only available in New York City and select cities in New Jersey. Since its acquisition by Gett, the plan has been to expand into other markets. However, that expansion is in doubt since Volkswagen has just written off its entire $300 million investment in Gett.
The service works very similarly as other major rideshare services like Lyft and Uber for both riders and drivers.
Juno for Drivers
Juno markets itself as a driver-friendly alternative to Uber and Lyft. With 30,000 active drivers in New York City, according to the company’s website, it’s clear that drivers do enjoy making some extra money on the side through Juno.
The application process for becoming a driver on Juno is similar to other rideshare services. However, Juno is much more selective about who can drive for the company. Prospective drivers have to attend an in-person interview to ensure they’re a good fit for the service.
Driver must also have an eligible vehicle. From the Juno site:
To drive for our Bliss service, the minimum year requirement is 2012. Lux and SUV categories require the minimum year of 2014 with black exterior and interior. Currently, our standards require full-sized vehicles or larger.
Also, be sure to check out the Juno Eligible Vehicles list.
To get started, visit the Juno site, select “Become a Driver,” and enter the city you want to drive in, your name, email address, password, and phone number.
From here, someone from the company will contact you to set up an interview. In addition to having a high rating on Uber and Lyft, you must also have a TLC license, which is required for all rideshare drivers who drive in New York City.
Once Juno has approved you to drive, you will be able to accept rides using the app. You will receive ride requests, and after you accept, you will drive to the pickup location and take the rider to their designated drop-off location. Juno offers a pickup bonus to compensate drivers who have to drive a significant amount of time to get to the rider’s location.
As the company is relatively new and only operates in a few cities, there is not yet clear data on the average take-home pay for Juno drivers. However, drivers with Juno are subject to lower commission rates than Lyft or Uber.
The Juno app also has a tipping option for riders, allowing drivers to earn even more for each ride. Juno drivers get to keep 100 percent of the tips left by riders, and there is no limit to how much riders can leave.
Juno for Riders
The first step for riders is to download the Juno app for iPhone or Android. Once you’ve downloaded the app, you can create an account using your phone number. After confirming your number, you’ll need to provide an email address and password, enter your first and last name, and add a photo of yourself so drivers can easily find you.
Getting a ride using the app is very similar to the process for Uber or Lyft. You start by selecting the type of vehicle you would like. Juno gives you three options:
- Bliss. Similar to UberX, this is the regular service, which will provide you with a clean vehicle, but nothing special.
- Lux. This is similar to UberBLACK or Lyft Lux, providing you with a more luxurious vehicle.
- SUV. Choose this option if you need a larger vehicle that can fit up to six people, like UberXL or Lyft XL.
After you’ve chosen the type of vehicle you need, you will choose your pickup location. You can find your location using your phone’s location services or you can manually adjust the address for accuracy. Next, you will enter the drop-off location. You will then receive an estimate for your ride cost as well as an estimated time of arrival.
Juno uses a similar algorithm to other rideshare services to determine its fares. There is a base fare and minimum fare, which are determined by the time and distance of the ride. Like other rideshare apps, Juno also has high-demand pricing, which adjusts fare prices during times of high demand.
Once you request a ride, the driver will come to your destination to pick you up. The app shows your progress during the ride and continuously updates the estimated time of arrival. After the ride is complete, you can rate your driver and leave a tip using the app. As with other services, tipping is optional but appreciated for drivers who provide an exceptional customer experience.
Juno has an affiliate program for riders. When a rider refers a friend to Juno, both the rider and their friend get 30 percent of all rides for two weeks when the referred person takes their first ride. This is a great incentive for riders who enjoy their experience with Juno and want to earn a discount on future rides.
Get Started With Juno
Juno was designed to be a better alternative for rideshare drivers, and given the lower commission rates, it just may be. This is certainly a viable alternative to driving for Lyft and Uber if you are trying to make some extra cash on different rideshare apps.
Getting started with Juno is easy. You just need to request an interview through the Juno website. If you aren’t currently located in New York City or one of the New Jersey cities that Juno operates in, stay tuned as it may be coming to a city near you sometime soon.