Rideshare Central
  • Twitter
  • Facebook
  • LinkedIn
  • Pinterest
  • Newest Posts
  • Resources
    • Driver Advice
      • New Driver Tips
      • Before You Start Driving
      • Uber Driver App Walkthrough
    • Vehicles
      • Lyft Car Requirements
      • Maven Gig Rentals
      • Lyft Rental Cars
      • Lowering Maintenence Costs
      • Best Cars For Uber & Lyft
      • Used Car Buying Tips
    • Uber & Lyft Taxes
      • Uber & Lyft Tax Deductions
      • An Accountant’s Intro To Rideshare Taxes
    • Lyft & Uber Driving Guides
      • City Driving Guides
  • Driver Promos
    • Rideshare
      • Lyft Sign Up Earnings Guarantee
      • Uber Sign Up Bonus
      • Via Driver Sign Up
    • Delivery
      • Doordash Driver / Dasher
      • Postmates Driver / Courier
      • Caviar Courier
      • Instacart Shopper
      • Uber Eats (Uber Delivery)
  • Customer Promos
  • Products
    • Dashcams
      • Best Uber & Lyft Dash Cams
      • Best Uber & Lyft Dashcams Under $100
    • Accessories
      • The Best Mileage & Expense Trackers
      • Best Phone Mounts For Uber & Lyft Drivers
  • Rideshare Insurance
    • Rideshare Insurance Guides
      • Rideshare Insurance – 50 State Database
      • Rideshare Insurance Guide For Uber & Lyft Drivers
      • State Rideshare Insurance Info
  • About
  • Contact
  • Search
  • Menu Menu
Lyft driver with phone.

Lyft Nabs New Driver Support Head From Tesla

July 27, 2018/in Blog /by Dave

Karim Bousta Joins Lyft As VP Of Driver Experience

Lyft has announced their latest hire in an ongoing effort to improve driver support. Karim Bousta, formerly of Tesla and Symantec, has joined Lyft to head up driver support.

Before coming to Lyft, Bousta was Tesla’s VP of Worldwide Service and Customer Experience. Prior to his stint at Tesla, he was the VP of Global Technical Services for Symantec.

To start with, Bousta will oversee the Express Drive program. He will also oversee the launch Lyft’s redesigned driver hubs and is looking to expand and improve Lyft’s rewards program for drivers.

Express Drive is Lyft’s rental program. The company partners with Hertz and Flexdrive to offer rental vehicles in 30 cities. Lyft drivers without cars utilize the program, as can drivers who want to keep the mileage down on their personal vehicle.

Karim Bousta - Lyft VP Of Driver Experience

Renting a car can often help full time drivers lower their maintenance costs. In fact, according to Lyft, if you drive rideshare a lot, renting your vehicle can save you up to $4500 a year in insurance and maintenance costs.

Lyft is planning to add Lyft Express drive to more markets. The company goal is to double the size of the Express Drive fleet by the end of 2018.

New Lyft Hubs

Lyft recently announced a $100 million investment in new driver support centers, also called Lyft Hubs. Bousta will be overseeing the launch of the new centers.

While at Tesla, Bousta helped launch the company’s innovative mobile and remote support programs. Hopefully, he can successfully adapt some of the support innovations from Tesla to Lyft’s new driver hubs.

Some centers will include access to low cost basic maintenance, car washes, tax advice, and communal areas where drivers can refresh or chat with other drivers.

The overall goal of Lyft’s driver support push is to help drivers earn more by offsetting some of the costs of driving. As Bousta noted, “the biggest burden of driving is the cost of vehicle maintenance, servicing, and insurance. My goal is to severely reduce or even eliminate that burden and put more money back in our drivers’ pockets.”

Bousta was brought on board by Lyft COO Jon McNeil, who also joined Lyft from Tesla earlier in 2018.

Tags: executives, lyft
Share this entry
  • Share on Facebook
  • Share on Twitter
  • Share on WhatsApp
  • Share on Reddit
  • Share by Mail

Previous Post: Tips For Getting 5 Star Ratings As An Uber Or Lyft Driver

Next Post: How Does Uber Work? Your Uber Rider App Guide

copyscape
You might also like
What Types of Rideshare Insurance are available for Lyft and Uber drivers?
drive with Lyft - Vehicle Preference Lyft Application Guide: What You Need to Know
Should I Sign Up For Lyft or Uber? Should I Drive With Lyft Or Uber?
Atlanta Uber Driver Guide The Atlanta Lyft & Uber Driver Guide
driving uber on christmas Driving Lyft Or Uber Around Christmas – What To Expect
Lyft Drive Phone Support Lyft Adding 24 Hour Phone Support
 

Popular Posts

WORK PROFITABLY - SUBSCRIBE TO OUR NEWSLETTER

Posts & Resources

People Are Reading

Sign Up Offers

  • Lyft Rider Promo
  • Lyft Driver
  • Fiverr
  • Doordash
  • Postmates
  • Instacart

Disclosure

Some of the links on this site are affiliate links. Rideshare Central may be compensated if users click on our referral or affiliate links and sign up for a service or purchase a product.

View our privacy policy.

© Copyright 2019 - Rideshare Central
  • Twitter
  • Facebook
  • LinkedIn
  • Pinterest
Scroll to top