Lyft Promo

Lyft Promo Code – How To Get Free Lyft Credits & Rides

Lyft Promo Code – Get Up To $20 In Lyft Free Ride Credits

Last updated: [last-modified]

New Lyft Riders: You can get discounted or free Lyft rides by clicking here to sign up with a Lyft promo code.

Signing up through the link will provide you up to $20 in Lyft ride credits (depends on your market).

Once you sign up using the link, or enter the code – RSCLYFT – in the Lyft app, you must take a ride within 15 days or the credits will expire.

Lyft Promo Code – 2019


The amount of your Lyft discount is determined by your city. Lyft coupon amounts range from $5 – $20.

Lyft does not currently offer $50 rider coupons in any city. If you see an offer for a $50 promo code for Lyft, it’s fake.

Click the button below to sign up for Lyft using a promo code, and get either a Lyft free ride or a few discounted Lyft rides.


2019 Lyft Promo Codes For Riders

Here are all the ways new and existing Lyft riders can earn ride credits on Lyft.

1. Lyft Ride Credit For New Users

As noted above, New Lyft riders can receive up to $20 in ride credits when they sign up. The credit amount is determined by city.

Lyft, like Uber, also limits the amount of credit you can use on any one Lyft ride.

So, even if you live in a town offering a $10 Lyft promo code, like Daytona, FL, you’ll only be able to use $5 in Lyft credits per ride. Same goes if you sign up for Lyft in a $20 promo code town.



2. Lyft Ride Discounts

Occasionally, new Lyft riders may also receive discounts on some rides they take in their first few weeks. These discounts seem to be pretty random though, but can still save you a few bucks.

3. Refer New Riders For Ride Credits

If you’re already a Lyft rider, you can get Lyft ride credits by referring new riders to Lyft.

Generally, you’ll get $5 in Lyft credit for each rider you refer, if they take a Lyft ride within 15 days of signing up for Lyft. Here’s how you do that.

First, from inside the Lyft app, click on “Free Rides”.

Lyft promo code - Free rides


Then, you can email or text your friends your rider code.

Lyft Coupon - Ride Credits


Once they sign up for Lyft using your code and take their first Lyft ride, you will receive a ride credit in your account. Usually, the new rider referral amount is $5. You can also share your code on your social media accounts.

Can I Use A Lyft Code If I Am Already A Lyft Rider?

Unfortunately, no. If you’ve already taken a Lyft as a passenger, you can only get Lyft credits by referring new Lyft riders.

Current Lyft Promo Code Amounts By City

  • Nassau County, NY (and a couple of other cities) – $20
  • Daytona, FL (and a few other cities) – $10
  • The Lyft referral code amount for Los Angeles, San Francisco, New York, Chicago, Boston, Miami, Dallas, Houston, and almost every other city is $5.



A Brief History Of Lyft

Lyft is currently the fastest growing rideshare service in the United States. Lyft’s rideshare services are available in over 95% of the U.S., up from just 54% at the beginning of 2017.

Recently, Lyft began its long awaited international expansion to Canada.

The company has given over 1 billion rides, and is adding to those at a rate of over well over 1 million rides per day. Lyft recently went public, and is currently valued at over $23 Billion.

Over the past year, Lyft has used a two part strategy to power its growth. The first part involved promotions aimed at passengers.

The second part involved Lyft promotions aimed at drivers. The Lyft driver promotions included sign up bonuses, weekly guarantees, and weekly power driver bonuses.

Together, this strategy has allowed Lyft increase its market share, and more than double its business. Luckily, there are still a number of lucrative Lyft promotions that you can take advantage of, whether you’re looking to Drive With Lyft, or ride with Lyft. This is especially true in many of the newer Lyft markets.

The main difference between the Lyft promotions for riders and the Lyft promotions for drivers, is that Lyft driver promotions are paid in cash, while Lyft rider promotions are paid in ride credits or ride discounts.

Interested In Driving For Lyft: If you’re interested in signing up to Drive With Lyft, sign up with a Lyft driver promo code to get a Lyft sign up bonus of up to $800, or an earnings guarantee of up to $4400. Visit our Lyft Driver Promo Code page for more information.

Current Lyft Promotions For Drivers

In addition to Lyft referral codes for riders, Lyft also offers tons of new driver promotions.

Most drivers prefer Lyft over Uber.

Also, most drivers feel that Lyft treats them a little better. After all, Lyft has had in app tipping since the company started, and Lyft pays drivers higher rates than Uber for shared rides.

Another reason drivers may prefer Lyft is the sheer number of promos available to new and existing Lyft drivers.

There are currently six different Lyft driver promotions:

  1. Lyft Driver Sign up Bonus (used with Lyft Driver Referral Code)
  2. Lyft Driver Weekly Guarantee
  3. Lyft Driver Average Hourly Guarantee
  4. The Power Driver Bonus
  5. New Passenger Referral Bonus
  6. New Driver Referral Bonus

Lyft Driver Promotion 1: The Lyft Driver Sign Up Bonus

The first and most lucrative Lyft promotion is the new driver sign up bonus. This bonus is paid to the new Lyft driver on a per ride basis as soon as the driver starts completing rides.

The Lyft driver sign up bonus amount is primarily determined by the city in which the driver signs up. Lyft sign up bonuses currently range from $10 to $900, with a couple of Lyft cities featuring bonuses up to $2,500. In most cities though, the Lyft driver sign up bonus ranges from $300 to $600. Lyft driver sign up bonuses are double sided, meaning both the referring Lyft driver and the new Lyft driver are paid a bonus. That means that once you sign up, you can earn money not only from driving, but from referring new drivers.

How To Get Your Lyft Driver Sign Up Bonus

Lyft Driver Referral Code

In Order to begin receiving your Lyft driver sign up bonus, you must:

  1. Begin the Lyft application using a Lyft driver referral code.
  2. Enter the lyft driver promo code AZO on the application page or in the Lyft driver app.
  3. Be approved to Drive With Lyft within 30 days of starting your application.
  4. Begin completing Lyft rides. Your bonus will be paid immediately, on a per ride basis.
  5. A maximum of two rides to the same passenger will count towards the bonus. This is to keep new drivers from attempting to collect the bonus by giving a bunch of rides to friends or family members.

Lyft Driver Sign Up Bonus

How It Works

The Lyft driver sign on bonus varies greatly by city. A new Lyft driver in Philadelphia may receive a new driver promo of $600 for giving 150 rides in their first 45 days. Another new Lyft driver in Boston may receive a sign up bonus of $1000 for giving 250 rides in their first 60 days. A third driver in San Diego may receive $300 for giving 100 rides in their first 30 days. While we try and keep an up to date list of Lyft bonuses by city, the amounts change frequently and even vary within a city.
The Lyft driver sign up bonus is paid out per ride. So, if you sign up to Drive With Lyft and receive a sign up bonus of $500 for completing 100 rides in your first 30 days, you will receive an extra $5 for each ride you complete. If you complete all 100 rides, you will receive $500 in bonus money. If you only complete 50 rides within the 30 days, you will receive $250.
The best thing abou this Lyft driver promo is that your sign up bonus money is available immediately after you complete each ride. The per ride bonus amounts generally range from $2 to $5. If you have a bonus that pays an extra $5 per ride and you complete 10 rides in a day, you can cash out your $50 in bonus money, and your earnings from that day, immediately!

From the Lyft site:

Bonus amounts and ride requirements may vary based on the referring driver and the region of the referred applicant. Referring drivers can view the bonus requirements for applicants they refer in their market through the driver portal or app. These requirements may be different based on the applicant a driver is referring. Requirements may vary within a city, as well as across different cities.
Referred applicants may receive a communication from a referring driver with bonus requirements, however, please note that Lyft cannot control the final content of such communications and cannot be held liable for any inaccuracies that they may contain. Once a referred applicant has started their application, Lyft will send a confirmatory email to both the referring driver and referred applicant which will contain the relevant bonus amounts, ride requirements, and time limits needed to qualify for the bonus. Please contact us for details about your application.

Lyft Driver Promotion 2: Lyft Driver Weekly Guarantees

Lyft offers new and existing drivers in certain markets weekly guarantees. Lyft may send a new driver a guarantee of $800 if they complete 70 rides in a week. If the driver completes the 70 rides but only receives ride payments of $700, Lyft will pay the driver the difference. This helps incentivize new drivers to stay on the road for longer shifts.

Generally, fulfilling the lyft weekly guarantee requirements requires driving at least 35 hours a week. The number of rides required varies but tends to range from 30 to 80 rides. The guarantee amounts range from $500 to over $1000.
To fulfill the Lyft Weekly Guarantee requirements a driver must:

  1. Accept 90% of incoming ride requests
  2. Complete the required number of rides.
  3. Complete the required number of hours online

Additional Lyft weekly guarantee details from the lyft site.

Once you’ve been offered the weekly guarantee, there are a few more requirements to meet:

  • Maintain a 90% weekly acceptance rate. Your weekly acceptance rate is listed on your Driver Dashboard.
  • *Complete a set number of rides. Heads up: For Lyft Line rides, each requesting passenger you pick up counts toward the weekly goal.
  • *Complete a set number of hours in driver mode. Hours in driver mode isn’t a rides-per-hour requirement. A driver can give three rides in one hour and zero rides the next hour. As long you’re in Driver Mode, both hours count to the weekly guarantee. There’s also no peak hour requirement for this promo.
  • *The predetermined amount of rides and hours in driver mode vary by city. Amounts are outlined in the emails we send to eligible drivers.

Your weekly guarantee bonus calculations are available to view in the earnings breakdown of the Driver Dashboard.
At the end of each week (starting 5 am Monday through 4:59 am the next Monday), we add up all eligible gross (meaning pre-commission) ride payments and tips.
Eligible ride payments include:

  • Pre-commission time and distance fares
  • Prime Time
  • Tips

Eligible ride payments don’t include:

  • Tolls
  • Airport fees
  • The Service Fee
  • Bonuses, such as an average hourly guarantee bonus

If the total eligible ride payments and tips for that pay period equal or exceed the guaranteed weekly amount, congrats! You’ve earned the guaranteed weekly amount.
If the total eligible ride payments aren’t equal or more than the guaranteed weekly amount, we take Lyft’s commission from the difference and bonus you the remainder.

Lyft weekly guarantee cities change frequently. However, Lyft weekly guarantees have recently been available in Atlanta, Baltimore, Boston, Chicago, Dallas, Denver, Houston, Los Angeles, Nashville, New York City, Orange County, Philadelphia, Phoenix, Portland, Sacramento, San Diego, San Francisco, Santa Fe, Seattle, Virginia Beach, and Washington, D.C.

Lyft Driver Promotion 3: Lyft Driver Average Hourly Guarantees

Lyft also offers new and existing drivers in some markets guaranteed average hourly earnings. For example, Lyft may guarantee a driver $20 per hour (pre commission) during certain hours. If a driver satisfies the requirements while driving during those hours and does not make the guaranteed amount, Lyft will pay the driver the difference.

In order to qualify for Lyft average hourly guarantees, a driver must:

  1. Accept 90% or more of incoming rides.
  2. Spend 50 minutes of each eligible guarantee hour online.

So, say Lyft guarantees $20 per hour for 5 hours. Lyft will add up the gross ride payments from those hours. (Gross ride payments include the total amount the rider paid before Lyft takes its commission). Lyft will then divide the total ride payments by 5 hours. If the average is below $20 for those 5 hours, Lyft will pay the driver the difference.

Here’s a few average hourly guarantee examples from Lyft’s site (the amounts are just examples).

John opts in to a $30 Average Hourly Guarantee and a $25 Average Hourly Guarantee.
If one guaranteed hour was 7 am-7:59 am that week, John could qualify by driving 50 minutes in that span.
However, if John was in driver mode between 7:30 am and 8:30 am, he would have only logged 30 minutes during the eligible hour, which ended at 7:59 am. Thus, he wouldn’t meet the eligibility requirement for the hour of 7:00 am to 7:59 am.
Let’s say John drives in a city with guarantee zones. John begins a ride at 7:45 am inside a guarantee zone, but it ends at 8:05 am. This ride still counts toward the 7 am-7:59 am guaranteed hour because he was inside the guarantee zone when he accepted the ride.
John’s $30 Average Hourly Guarantee
At the end of week after a few more days of driving, John qualified for 10 guarantee hours at a $30/hour. His total gross eligible ride receipts for those hours came to $200.
Guarantee: $30/hour * 10 hours = $300
Earnings: $200
The difference between $300 (the guarantee) and $200 ( earnings) is $100. This is the amount we will bonus, after Lyft’s commission. So if John’s commission is 20%, we would take $20, and bonus the remaining $80.
John’s $25 Average Hourly Guarantee
John also qualified for 5 hours at the $25 Average Hourly Guarantee. His gross ride receipts for these hours came to $150.
Guarantee: $25/hour * 5 hours = $125
Earnings: $150
Because John’s earnings ($150) are higher than the guarantee ($125) John earned more than the guarantee (yay!) and wouldn’t receive an additional bonus.
*Average hourly guarantees are pre-commission. Any resulting bonuses are subject to Lyft’s commission. Power Driver Bonuses don’t apply to Average Hourly Guarantee bonuses. Terms apply and are subject to change.


Lyft Driver Promotion 4: The Power Driver Bonus

Unfortunately, Lyft phased out the Power Driver Bonus in 2018. The information below is preserved for archival purposes and no longer valid.

The Lyft Power Driver Bonus rewards drivers based on how much they drive each week. These bonuses can be very lucrative and can allow drivers to earn back most or all of the commission Lyft takes.

The power driver bonus generally has four levels. The first level may require a driver to give 30 rides in a week, with 10 rides during peak hours for a bonus of $80. Peak hours are the busiest hours, generally weekday rush hours and weekend evenings. If the driver completes those ride requirements, they will receive a bonus of $80.
The second level power driver bonus may be 50 rides, including 20 peak hour rides, for a $140 bonus. The third level may be 100 rides, including 35 peak hour rides, for a $250 bonus. The fourth level usually requires around 120-130 rides, with 40-45 rides during peak hours, for a $350 bonus.
These are only examples. The actual ride requirements and bonus amounts vary by city and by driver. Generally, to qualify for the top power driver bonus, you will have to drive at least 50 hours in a week. However, completing the top level power drive bonus often allows a driver to earn in excess of $1500 in a week (depending on the market).
Here’s more information about the power driver bonus from the Lyft site.

Drivers who successfully meet all Power Driver Bonus requirements can get additional earnings.
Power Driver Bonus resets weekly. If you qualified one week for Power Driver Bonus, you may not qualify the next week.
The Power Driver Bonus isn’t always available to all markets or drivers. If you don’t see an email from us about your eligibility, don’t be discouraged. Even eligible drivers may not qualify for the Power Driver Bonus.
Continue meeting the requirements below, and we’ll let you know whether you qualify. Always check your Driver Dashboard to see your eligibility for the current week and other details.


Lyft Driver Promotion 5: New Passenger Referrals

In order to keep the Lyft community growing, Lyft allows drivers to refer new riders using a Lyft promo code, and receive Lyft ride credits.

If a driver refers a passenger to Lyft, the new passenger will receive ride credits or ride discounts on their first few rides. The amount varies by city and the Lyft credits expire after 15 days.

Once a rider takes a ride, the referring driver will receive Lyft ride credits.

This bonus is generally available in all Lyft cities.

How to refer a new Lyft rider

Once you’re activated on the Lyft system, you can click on “Rider Referrals” in your driver dashboard to see your Lyft rider referral code.

You can even create a new personalized code. You can share this code with new riders in person or through social media. When they use your code to sign up with Lyft, and take a ride, you’ll get Lyft ride credits, usually $5.

Lyft Driver Promotion 6: New Driver Referrals

Once you’re approved as a driver, Lyft has an awesome driver referral program. Basically, you can refer new drivers to Lyft and both you and the new driver will receive a bonus. The referred driver must be approved and begin completing Lyft rides for you to begin receiving your driver referral bonus.

Sign Up To Ride Or Drive With Lyft

That was a lot of Lyft promo code (driver and passenger) information to digest!

However, if you’re now ready to sign up to ride or drive with Lyft, or just want to see your Lyft sign up bonus amount, simply click one of the buttons below to get started.




Lyft vs. Uber - Innovation Battle

The Ongoing Innovation Battle Between Uber & Lyft

Is it better to be first or to be best? For Uber and Lyft, rideshare companies that started with different ideas than what we now know them for, the question of being first is moot. As a result, these two companies must compete to be the best at providing the exact same service — getting you where you want to go.

With a task as basic as getting humans from point A to point B, innovation is primarily in the hands of the drivers, which is currently limited to whether they pick you up in a standard combustion-driven car, hybrid, or completely electric vehicle. The natural next step will be autonomous cars, which still have a long way to go, though Lyft seems to have a leg up where autonomous transport comes in.

At this point, the part of the equation Lyft and Uber have control over is the overall design of the rider experience. And this is where each of the two rideshare giants has battled to out-innovate the other.

Uber and Lyft Disrupted Taxis — Now They Must Disrupt Themselves

Disruption seems to be synonymous with innovation in the tech world. Lyft and Uber disrupted the taxi industry by giving riders a way to hail a ride and pay their driver with their smartphones. This small move solved a problem taxi passengers didn’t even know they really had — the ability to quickly find reliable transportation without the need for cash.

Cool. But then what?

Allowing riders to hail a private car and pay via an app on their phones was a giant innovative leap. The rest have been, well, baby steps.

Of course, neither of these apps would have been possible without the expansion and improvement of GPS technology and mapping apps, as well as countless other integrated technologies, like secure payment methods.

In an almost comical game of copycat, Uber and Lyft both implemented:

Driver and Passenger Ratings

The 21st-century solution to the “How’s My Driving?” bumper sticker, driver ratings enable passengers to report on what worked and what didn’t on their ride, alerting rideshare companies of bad/odd behavior so they can act when necessary.

This innovation places rideshare apps light years ahead of the taxicab industry, where many drivers could give two-spits about whether you liked them or not. On the flip side, passenger ratings encourage riders to be on their best behavior, lest they get a low review — which may affect their ability to get a ride next time around. Both Lyft and Uber possess driver and passenger ratings.

In-App Tipping

Both Lyft and Uber allow riders to tip their drivers in cash, but who carries cash anymore? Besides, one of the biggest draws of rideshare apps is the ability to easily pay through the app. Lyft recognized the reality that their drivers would have a better chance of receiving a tip if they were allowed to receive tips via the app. Since 2012, Lyft has given riders the ability to tip in-app. Uber, on the other hand, didn’t roll out in-app tipping until July 2017.

Scheduled Rides

Lyft was the first to add this feature in May, 2016 after countless requests from riders all over the country. Lyft allows you to schedule a ride up to 24 hours in advance, with the option to modify or cancel within 30 minutes of your pickup time. Uber caved to peer pressure and followed suit later, but with even better terms. Uber allows a rider to schedule a ride up to 30 days in advance, with price locking at 60 minutes prior to pick up. Worried about late pickups? Uber will give you a $10 credit if your driver is late.

Car Rental Programs

In an effort to increase their fleets of drivers, Lyft created the Express Drive Program, partnering with Hertz, Avis and Flexdrive to provide drivers with weekly or monthly rentals.

Uber partnered with Enterprise Rent-A-Car, then later Hertz to provide weekly rentals. They also offered a leasing program called Uber Xchange. However, it was losing a lot of money, so they spun the company off. They now partner with the spun off company, now called Fair (some call it Uber Fair), to provide longer term rentals/leases to drivers.

Food Delivery

Why stop at human deliveries when you can make a little extra dough feeding humans through UberEats? While Lyft doesn’t have a dedicated food delivery function like UberEats, it did trial a TacoMode briefly, which offered riders the option to have their ride go directly to Taco Bell when the late-night munchies strike.

Tiered Approaches to Ride Sharing

Another strategy both Lyft and Uber incorporated to expand market share is the tiered approach to riding. Uber was the first to initiate UberPool and ExpressPool, a carpool approach to travel, that Uber touts can be paid for with commuter benefits. The following day, Lyft launched Lyft Line to accommodate the same types of riders.

In addition to carpooling options, Uber provides a wide variety of riding options to accommodate riders who want more value as well as those who want more luxury or privacy, including:

  • UberX
  • UberXL
  • UberSelect
  • UberBlack
  • UberSUV

As you might have guessed, Lyft also has a tiered approach, nearly identical to Uber’s. This is their version:

  • Lyft
  • Lyft Lux
  • Lux Black
  • Lux Black XL

Both Uber and Lyft tiered systems have specific vehicle and driver requirements, and fares that increase based on the luxury value of the ride.

Surge Pricing/PrimeTime

In an effort to increase driver pay and attract more drivers (high driver turnover an ongoing issue), both Uber and Lyft implemented rush-hour type fare increases — Lyft with PrimeTime and Uber with Surge Pricing. Both have significantly modified their surge and prime time programs in the past year, mostly because of customer complaints about outrageous charges.

Bike/Scooter Sharing

For shorter rides, Uber has launched a fleet of electric JUMP bikes and scooters which, it hopes, will reduce congestion in cities and free up drivers for longer, more lucrative rides. Almost simultaneously, Lyft has launched its own brand of electric scooters and bikes in limited cities in the U.S, with the goal of getting one million cars off the streets in the next year.

Subscription Plans

The most recent innovation battle comes in the form of subscription plans. For $299 a month, Lyft riders can get an All-Access Pass entitling them to 30 private or shared rides of up to $15 each. Lyft also offers a plan for $169 per month for 30 rides up to $8 each. Uber has ride pass, which charges $14.99 – $24.99 per month and offers discounted rides.

What Does the Future Look Like for Lyft and Uber?

Uber dominated the early years of the rideshare industry, and could go public next year at a valuation of $120 billion, but has been rife with scandal. Lyft, on the other hand, started a little later, but has clawed its way to about 35% of the market. Lyft is also favored among drivers, has surpassed Uber as a CNBC disruptor for the past two years, and is closer to profitability than Uber. Lyft is expected to go public in March or April of 2019, with a valuation of $25 billion. An Uber IPO is likely in the Q2 or Q3 of 2019.

Neither company shows signs of slowing. From an innovation standpoint, both are actively lobbying for computer-assisted and autonomous cars and are actively seeking partnerships to further change the commuter game in the U.S. and abroad (Lyft recently expanded to Canada). Both companies have also begun pilot programs with municipal transportation systems, like Lyft’s Big Blue Bus pilot in Santa Monica, CA.

While Uber is still a much larger company than Lyft, they are far from profitable. We’ll probably see who investors think is a better buy some time in the next nine months. By then, you’ll probably be able to get your own piece of Lyft or Uber.


Man taking Lyft Concierge or Uber Health

Uber Health & Lyft Concierge: Rideshare Medical Transport

Lyft Concierge & Uber Health: What You Need to Know About Rideshare Medical Transit

For many individuals, finding a ride to the doctor’s office or the hospital can be a challenge. Public transportation can get expensive and be inconvenient, and many specialized services are in short supply. Recently, rideshare companies like Uber and Lyft have moved into the non-emergency medical transport arena with Uber Health and Lyft Concierge.

What Is Rideshare Healthcare Transportation?

Non-emergency medical transportation is not new. It’s a type of service for patients to visit their healthcare providers, even if they don’t have access to a vehicle or traditional public transportation. However, most providers (typically municipal providers) are based locally with limited offerings.

The burden of payment typically also falls onto the patient and not the medical organization. As a result, millions of patients still miss doctors appointments regularly because they don’t have a suitable option.

Both Lyft and Uber are hoping to become big players in the industry by making non-emergency medical transit more affordable, reliable, and convenient. These three qualities are already the basis of their rideshare models, so it makes sense that they’d expand their service range. These are also the three qualities that the current medical transportation industry is lacking.

Both companies began medical transport pilot programs in 2017, and have since expanded their offerings. Lyft has recently partnered with companies like Formativ Health, Hitch Health, and Allscripts.

Everything You Need to Know About Lyft Concierge

Lyft Concierge is one of the rideshare company’s business services. Initially, the service was designed with general business needs in mind. Companies like Ascension and JetBlue have been using Lyft Concierge to provide rides for employees and customers for some time.

Lyft Concierge Dashboard Schedule

In 2017, Lyft began a partnership with Denver Health to provide rides to its patients. According to a case study on the program, it has significantly lowered complaints about transportation, while giving Denver Health important geographical data about where their services are needed.

Denver Health uses the patient advocate office to track the number of complaints about lack of adequate transportation. Prior to the Lyft partnership, patient advocates received complaints daily. Since the partnership was launched, there have been zero complaints recorded about lack of transportation. The hospital also tracks the number of rides per location, to determine where the greatest community needs are located. Denver Health has found that the Lyft program is a great benefit to patients for whom English is a second language.


Medical providers can sign up with the Lyft Business platform to arrange rides for patients using Lyft Concierge. However, it’s not designed solely for the rules and regulations of the healthcare industry.

For heightened security and to meet HIPAA requirements, hospitals, clinics, and other patient organizations can utilize the Concierge API to implement the service within their own system-wide software or applications.

How It Works

Any healthcare organization can utilize Lyft Concierge service as long as they sign up for a Lyft Business account. Appointments are made by the healthcare provider — not the patient. Rides can be requested up to one week in advance, but the service isn’t yet available for longer timeframes.

One of the biggest perks of Lyft Concierge is that patients don’t need access to the platform. Even as riders, they aren’t required to use the Lyft app. The system also allows healthcare providers to create special ride pick-up and drop-off locations at their facility. Such a feature provides patients with the highest level of convenience.

Lyft Concierge App Ride Request

Where Is It Available?

Until recently, businesses had to be invited to join the network. Now, Lyft Concierge is available in all of Lyft’s U.S. markets. When making a booking, clients are able to request special styles of vehicles when they’re available.

Everything You Need to Know About Uber Health

Unlike Concierge, Uber Health is designed solely around the needs of the healthcare industry. It also exists on a separate platform from other business options. This design choice gives it a slight edge over Lyft Concierge.

The separation has made it easy to create a HIPAA-compliant dashboard. Following HIPAA regulations is one of the biggest challenges for the medical industry, and Uber Health makes it easy for them to stay compliant. Plus, clients also have the option to integrate the Uber Health API into their own network for easy and secure access.

The service is available 24-hours per day, which is incredibly convenient in the world of medicine. Many patients need to arrive early for outpatient procedures and tests. Uber Health ensures they arrive on time without any hiccups.

How It Works

To access the service, healthcare organizations simply need to create an Uber Health account. There is a wait time of around five days to get the account ready. Once it is, the Uber customer support team will reach out and provide assistance.

Through the dashboard, clients can book rides for their patients up to 30 days in advance. They can also request rides for immediate service. Passengers are notified of the booking via text message, and then they’re contacted again once the driver is on their way. However, patients don’t need access to the Uber app at all.

Uber Health Dashboard

During the ride, healthcare clients can monitor the trip in real time. They’re also able to see an accurate ETA for the journey. Uber Health clients are billed monthly instead of instantly. This process allows healthcare organizations to have the opportunity to review all of the charges ahead of payment.

UberHealth Ride History

Where Is It Available?

Uber Health is available in all of its rideshare markets in the U.S. Healthcare providers have the option to arrange rides for any style of Uber obtainable in the platform. The only real issue that may arise is accessibility for mobility-restricted passengers.

UberWAV is designed to support the needs of motorized wheelchair and scooters users, but the on-demand transportation option is only currently available in four cities: Chicago, New York City, Philadelphia, and Washington D.C. Such a limited market could cause a problem for customers in the rest of the country.

How Do Lyft Concierge & Uber Health Affect Drivers?

Lyft and Uber drivers shouldn’t expect much of a change in their day-to-day activities. In fact, if you’ve been driving in the last year, you’ve probably already given some Lyft or Uber medical transport rides.

The two biggest issues for drivers are ratings and tipping. Riders aren’t in charge of the ride specifics — all of the booking and payments go through the each services’ dashboard. This means that passengers aren’t able to rate drivers. It’s also likely that drivers won’t receive tips. Unfortunately, neither Lyft nor Uber has announced any plans to help combat the tipping problem as of yet.

Have you driven a medical transport ride for Lyft Concierge or Uber Health yet? Let us know below.